Forever Frozen is a brand of Forever Fresh Foods. Our award-winning meals are now available in a frozen meal format.
We are located at:
Corner of Delson Circle & Erica Way
Somerset West Business Park
Somerset West, 7130
Western Cape, RSA.
TEL: 0875501579
We have gone 100% online and no longer operate the Factory Shop. Orders can be placed online at: www.foreverfrozen.co.za
No, Forever Fresh Foods also provides the following Product Lines:
Yes, our online shop is open to the public.
Unfortunately not.
Yes, we accept all cards - Visa and Mastercard. We do not accept American Express or Diners Club cards unfortunately.
If you want to pay by EFT, please contact us for us to assist you with your order and payment.
Yes we do. Check online for current specials.
Yes, we offer door-to-door deliveries nationwide, within national courier serviceable zones. If unsure if we ship to your location, please contact us.
We offer free nationwide courier delivery on all orders that meet our minimum order value requirements.
For deliveries outside our local delivery areas, specialised temperature-controlled packaging is required to ensure meals remain frozen and food-safe during transit. A packaging charge applies based on delivery area and number of cartons required.
For up to date packaging rates, please see our delivery information page and read our Shipping Policy for more information.
Simply increase your order value to R750 or more and the free delivery option will automatically be added.
Please read our Shipping Policy for up to date information.
Due to the use of specialised insulated packaging that ensures meals remain frozen during transit, we have implemented a minimum order value of R750. This helps us cover packaging costs and maintain product quality. Please read our Shipping Policy for up to date information.
We deliver throughout South Africa within national courier serviceable zones. Please read our Shipping Policy for up to date information.
Local Delivery: (JHB, PTA, CPT & DBN) Orders placed before 8:00am qualify for same-day delivery, subject to availability.
If your order is placed after 8:00am, you will need to pick the next available delivery date.
National Delivery: Order by 12 PM Monday to ship same week (Mon/Tue dispatch). National Orders placed after the weekly cut-off will be processed the following week to align with our shipping schedule.
Regional Delivery
Please read our Shipping Policy for up to date information.
There are a limited number of delivery slots available per day. Please choose the next available delivery slot date.
You will receive tracking information upon dispatch to monitor and plan for your delivery.
For local deliveries in Cape Town, Pretoria, Johannesburg and Durban, you can now select your preferred delivery day and date directly at checkout.
If you place your order before 8:00 AM and same-day delivery is available to select, you may choose that date and we’ll deliver your order that day.
If the same-day option is greyed out or unavailable, it means that our delivery slots for that day are already fully booked. Simply select the next available delivery date that is most convenient for you.
Please note that local delivery is only available in selected local delivery areas and is subject to delivery capacity.
National deliveries may take up to 72 hours, while regional deliveries may take up to 120 hours.
Please refer to our Shipping Policy for the most up-to-date delivery information.
For Local Deliveries you can pick a date, up to 14 days in advance. Delivery times are between 10AM and 5PM. We can unfortunately not provide an exact delivery time.
Yes, subject to any request for an alternative delivery date needing to reach us before a shipment has shipped.
NOTE: Once your order has been dispatched, any request or instruction made by you to the courier to change the shipping address, redirect, or reroute the package is done solely at your own risk. We are not liable for any spoilage, damage, or loss of product resulting from such changes.
Local Orders are delivered frozen using insulated cooler bags. On receipt these must be stored in a freezer immediately. We do not guarantee product quality if left unrefrigerated after delivery.
National Orders ship in specialised insulated containers, guaranteed to keep products frozen for up to 72hrs. If we cannot meet the delivery in 72hrs, we will replace your order at no cost, or refund you at our discretion.
Regional Orders ship in specialised insulated containers, guaranteed to keep products frozen for up to 120hrs. If we cannot meet the delivery in 120hrs, we will replace your order at no cost, or refund you at our discretion.
Yes you can. Provided the minimum order value is met, we will look to accommodate all mixed orders.
In rare circumstances, we may contact you with a request to amend the quantities to better fit the available shipping cartons and to ensure the safe shipment of your order.
Please note: Orders must be shipped in full cartons of 24 meals to maintain food safety and packaging integrity. If your order is below 24 items, or exceeds 24 items but cannot be shipped safely due to temperature control or carton configuration limits, we reserve the right to:
(i) Cancel and fully refund your order, or
(ii) Offer you the option to adjust your order to meet the minimum of 24 meals or another safe multiple thereof, or
(iii) Provide a store credit (or refund at our discretion) for any excess items that cannot be safely shipped.
To ensure efficient shipping and reduce packaging waste, we use two carton sizes for frozen meal orders:
- Extra Large Carton - Holds up to 12 extra large-size meals.
- Large Carton: Holds up to 24 large-size meals.
- Small Carton: Holds up to 24 small-size meals.
For orders slightly exceeding carton limits, we may contact you to suggest adjustments. For example, if you order 25 meals, we may suggest adjusting the order quantity to optimise packaging before shipping.
Yes we do. Simply order online and select Store Pickup. Note - Only available at our Somerset West Head Office.
Orders are packed and ready for collection typically within 24 hours. You will be notified when your order is ready.
No - Store Pick ups are Free.
We currently have 2 portion sizes:
Other than layered or topped meals (i.e. lasagnes or pies), all meals come with a side included for extra value and convenience.
Meals containing a Side, are generally portioned 27% Side and 73% Meal.
Forever Frozen meals have a Best Before Shelf-Life of 12 months from date of manufacture. We achieve this by using a combination of blast-freezing, plus high barrier lidding film and aluminium containers.
Absolutely not. All our products are made with whole and natural foods. We do not use any preservatives, "E-Numbers", fillers or bulking agents.
Each product lists it allergens on the back of the sleeve on this website under the section Allergens. If in doubt contact us.
Great question! We lock in all the goodness and flavour using a special blast freezer process, that rapidly freezes the products to below -40° C.
We source and support local suppliers and farmers and businesses that share our ethical and sustainable approach to best business practices.
Yes. The container, sleeve and film are all recyclable.
Our range of Frozen Meals is certified Halaal by the Muslim Judicial Council Halaal Trust (MJC), with certification No. HT 5931. A copy of our certificate can be downloaded HERE.
The majority of our products can be heated in an Oven, Air Fryer or Microwave. We do not recommend Microwave for any meal that requires browning, i.e. pies.
Yes indeed. Follow the heating instructions on the back of the product sleeve for more information.
Our 1.3kg meals tend to be too big for an air fryer so if you are unsure, you are welcome to send us a message to check dimensions.
Other than for Air Fry, the clear film we use is oven and microwave safe. Follow the heating instructions on the back of each product for more information.
Yes, aluminium containers are safe in modern microwaves. Ensure the product is in the middle of the microwave and not touching the sides. If in doubt, consult the owners manual of your microwave.
We recommend Oven, especially for meals that need to brown, crisp or melt (i.e. cheese on the Lasagne).
Other than Microwave, where it is recommended to thaw out the products completely, one can Oven and/or Air Fry the products from frozen.
The products are available directly from us on our website. We ship Nationally.
If you have a retail outlet that will benefit from stocking our products, please Contact Us.
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