Yes, we offer door-to-door deliveries to all Main centres in South Africa. If unsure if we ship to your location, please contact us.

Orders ship in specialised insulated containers, guaranteed to keep products frozen for up to 72hrs. If we cannot meet the delivery in 72hrs, we will replace your order at no cost, or refund you at our discretion.

Simply increase your order value to R1400 or more and the free delivery option will automatically be added.

Please read our Shipping Policy for up to date information HERE

Due to the use of specialised insulated packaging that ensures meals remain frozen during transit, we have implemented a minimum order value of R750. This helps us cover packaging costs and maintain product quality. Please read our Shipping Policy for up to date information HERE

We deliver throughout South Africa to all Main Centres. Please read our Shipping Policy for up to date information HERE

Orders received by 12PM Mondays will ship same week. Orders received after this cut-off will be shipped at the next week. NOTE: Orders will be delivered on working days during business hours (between 8:00am and 5:00pm). Please read our Shipping Policy for up to date information HERE

You will receive tracking information upon dispatch to monitor and plan for your delivery.

No. For local (Cape Town and surrounds), we are able to offer next day delivery services and for National, deliveries may take up to 72 hours. Please read our Shipping Policy for up to date information HERE

Unfortunately not. As we make use of independent 3rd party courier companies, delivery will be subject to their delivery schedules and times.

Yes, subject to any request for an alternative delivery date needing to reach us before a shipment has shipped.

NOTE: Once your order has been dispatched, any request or instruction made by you to the courier to change the shipping address, redirect, or reroute the package is done solely at your own risk. We are not liable for any spoilage, damage, or loss of product resulting from such changes.

All orders are packed in specialised insulated packaging, designed to keep meals frozen for up to 72 hours.

Yes you can. Provided the minimum order value is met, we will look to accommodate all mixed orders.

In rare circumstances, we may contact you with a request to amend the quantities to better fit the available shipping cartons and to ensure the safe shipment of your order.

Please note: Subject to the size and configuration of your order, there may be open spaces in the carton. These spaces may be filled with packaging material to protect the products and to ensure they stay frozen.

To ensure efficient shipping and reduce packaging waste, we use two carton sizes for frozen meal orders:

 - Large Carton: Holds up to 24 large-size meals.

 - Small Carton: Holds up to 24 small-size meals.

For orders slightly exceeding carton limits, we may contact you to suggest adjustments. For example, if you order 25 meals, we may suggest adjusting the order quantity to optimise packaging before shipping.