From Our Kitchen to Your Door
Nationwide Deliveries
Fast, Fabulous, Frozen – Delivered!
Order by 12PM Monday for same week delivery
Shipping to all main centres weekly. Johannesburg, Cape Town & Surrounds, Durban, Bloemfontein, East London, Port Elizabeth and George
MIN. ORDER R750 | FREE SHIPPING ON ORDERS R1495+
LOCAL DELIVERY RATES
Greater Cape Town Area - Within 60km radius of our Somerset West Factory.
Standard Delivery Fee: R150
Free Delivery: Orders over R1495
Minimum Order Value: R750
national delivery rates
Main Centres Nationwide
Standard Delivery Fee: R195
Free Delivery: Orders over R1495
Minimum Order Value: R750
Freshness Guaranteed
Our Specialised Insulated Packaging keeps products frozen for 72hrs for Maximum Quality
DELIVERY INFORMATION
To maintain product quality, we ship frozen items only on Mondays and Tuesdays to avoid weekend transit times. Order by 12PM Monday for same week delivery. Orders received after this time will be added to the following week's delivery.
Do you Deliver?
Yes, we offer door-to-door deliveries to all Main centres in South Africa. If unsure if we ship to your location, please contact us.
How do I get Free Delivery?
Simply increase your order value to R1495 or more and the free delivery option will automatically be added.
Please read our Shipping Policy for up to date information HERE
Do you have a Minimum Order Value?
Due to the use of specialised insulated packaging that ensures meals remain frozen during transit, we have implemented a minimum order value of R750. This helps us cover packaging costs and maintain product quality. Please read our Shipping Policy for up to date information HERE
Which Areas Do you Deliver To?
We deliver throughout South Africa to all Main Centres. Please read our Shipping Policy for up to date information HERE
What are your Delivery Times?
Orders received by 12PM Mondays will ship same week. Orders received after this cut-off will be shipped at the next week. NOTE: Orders will be delivered on working days during business hours (between 8:00am and 5:00pm). Please read our Shipping Policy for up to date information HERE
How will I know when to expect my Order?
You will receive tracking information upon dispatch to monitor and plan for your delivery.
Do you provide Same Day Deliveries?
No. For local (Cape Town and surrounds), we are able to offer next day delivery services and for National, deliveries may take up to 72 hours. Please read our Shipping Policy for up to date information HERE
Can I reserve a preferred Date and Time?
Unfortunately not. As we make use of independent 3rd party courier companies, delivery will be subject to their delivery schedules and times.
Can I reschedule a Delivery Time slot?
Yes, subject to any request for an alternative delivery date needing to reach us before a shipment has shipped. Call us to request the change.
How are shipped products kept frozen?
All orders are packed in specialised insulated packaging, designed to keep meals frozen for up to 72 hours.
Can I mix and match Large & Small Meals in my order?
Yes you can. Provided the minimum order value is met, we will look to accommodate all mixed orders.
In rare circumstances, we may contact you with a request to amend the quantities to better fit the available shipping cartons and to ensure the safe shipment of your order.
Please note: Subject to the size and configuration of your order, there may be open spaces in the carton. These spaces may be filled with packaging material to protect the products and to ensure they stay frozen.
How many Meals fit in a Shipping Carton?
To ensure efficient shipping and reduce packaging waste, we use two carton sizes for frozen meal orders:
- Large Carton: Holds up to 24 large-size meals.
- Small Carton: Holds up to 24 small-size meals.
For orders slightly exceeding carton limits, we may contact you to suggest adjustments. For example, if you order 25 meals, we may suggest adjusting the order quantity to optimise packaging before shipping.
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